• University of South Florida • (Ph.D. The Ohio State University) is Frank Harvey Endowed Chair in Marketing at the University of South Florida, Tampa. He holds B.S. And MBA degrees from the University of Miami (FL). He previously held academic faculty appointments at the University of Notre Dame, University of Oklahoma, Air Force Institute of Technology and Michigan State University.

Stock has published more than 120 publications including books, monographs, articles and proceedings papers. He formerly served as Editor of the International Journal of Physical Distribution and Logistics Management and the Logistics Spectrum (published by SOLE). Stock has received both the Armitage Medal and Eccles Medal from SOLE—The International Society of Logistics. He is a frequent speaker at international meetings and other events held in Africa, Asia, Europe and South America. Professionally, he works extensively with the Council of Supply Chain Management Professionals (CSCMP) and the Warehousing Education & Research Council (WERC).

His major areas of research interest include reverse logistics and product returns, the marketing/logistics interface, and supply chain management. • Northeastern University • (Ph. Sorgam Tamil Serial Cast. D.

University of South Florida) is an Assistant Professor of Marketing at Northeastern University, Boston, MA. He holds B.S. Degree in Chemical Engineering from the University of Mysore (India), and a MBA from University of Hawaii at Manoa.

Get this from a library! Development and implementation of reverse logistics programs. [James R Stock; Council of Logistics Management (U.S.)].

Power Electronics Lander. Professor Mulki brings both academic research and business practice to his classroom. He has spent nearly 20 years in business, holding senior positions in Fortune 500 companies before leaving business to pursue his academic interest. In February 2008, Professor Mulki was honored with the Renfro Fellowship, an award given by the University to recognize consistent achievement in research and for someone “held in high regard for the quality of his/her teaching.” His research has been published in Journal of Business Research, Psychology & Marketing, Journal of Personal Selling and Sales Management, International Journal of Service Industry Management, Journal of Marketing Theory & Practice, and Journal of Business Ethics.

Abstract Few research studies have published specific empirical data regarding the reverse logistics practices of companies. This multi-stage study employed interviews, site visits, and a mail survey to collect responses from 230 members of the Warehousing Education and Research Council (WERC) regarding their reverse logistics practices. Sharam - Get Wild Limited Edition 2009. Results suggest that in spite of the growing importance of reverse logistics, few executives have product return processing as their primary responsibility and often undertake this activity along with other job responsibilities. Most firms handle the product returns process themselves and typically within the same facilities that handle forward logistics. Returning items directly to stock, repackaging and returning to stock, and selling as scrap, were the three top disposition options employed by firms. Results indicate that, contrary to general understanding, the majority of retailers and wholesalers reported a recovery rate of over 75% of product cost.